privacy policy

Raiz Speciality Coffees lda (hereinafter referred to as Raiz Cafés for short) respects the privacy of visitors and takes charge of the protection of their information.

On April 27th, 2016, a new regulation was published by the European Parliament on the protection of individuals regarding to the processing of their personal data and on the free movement of such data, Thus and in compliance with Regulation (EU) 2016/679 of the European Parliament and the Council, designated as the General Regulation on Data Protection, Raiz Cafés defined this privacy policy to make Users aware of the general rules of privacy and treatment of their personal data.

Intellectual property rights

The contents of the Raiz Cafés website, including, but not limited to, images, texts, software, photographs, sound, music, videos, interactive and related resources ("Content"), brands and logos ("Brands"), or any other industrial or intellectual property rights contained therein are the property of Raiz Cafés, and their use by third parties without prior authorization is expressly prohibited. The website contains content provided for informative and personal use only and may not be used, copied, reproduced, distributed, transmitted, disseminated, sold, licensed or otherwise exploited for any other purpose without the prior written consent of Raiz Cafés . The user declares not to use, disable or interfere with resources related to the security of the Website.

Responsible for Data Processing

Raiz Cafes is the entity responsible for the rootcafé website and for all services / products made available to data subjects here, as well as on other sites in this domain.

The use of these websites and the services provided by Data Subjects may imply the performance of personal data processing activities.

To contact Raiz Cafés:

Parque Empresarial do Casarão
Av. das Ferragens 767. Lote 13M
Zona Indústrial da Giesteira
3750-860 Águeda

For the purposes of exercising any right related to data protection or privacy or any other matter related to the same topics, namely the reporting of incidents or the submission of complaints, Data Subjects can contact Raiz Cafés at the contacts mentioned above, describing the reason for the contact and indicating the possible points of contact for the required response (telephone contact, email address or other).

Collection and Processing of Personal Data

Personal data is collected at the website and other websites in this domain when Data Subjects use or activate certain services or features. These personal data may be provided by Data Subjects so that they can take advantage of these services or features or will result from their use, namely access, consultations or other transactions carried out.

Within the scope of the aforementioned services and functionalities, personal data from different categories such as name, address, email, company name, telephone number or other personal identifiers can be collected and processed. Before or during the activities of collecting and processing personal data, the Data Subject will always be informed of the purpose of the collection of personal data, how it will be processed and who will be its recipients. Express consent from Data Subjects will always be required for the collection and processing of your personal data.

The personal data collected by Raiz Cafés within the scope of its websites are processed through computerized means, manually and, if applicable, in an automated manner, within the scope of managing the relationship with the Data Subject, always under the terms of the General Regulation on Data Protection and other applicable national and community legislation.


On its websites, Raiz Cafés uses cookies in order to improve the performance and browsing experience of the people visiting its websites and users of the services provided here, hereinafter referred to as Data Subjects, increasing the speed and efficiency of response from navigation and also eliminating the need for Data Holders to repeatedly enter the same information.

Contact form

On Raiz Cafés websites there may be contact forms that provide a point of direct communication with the company. If a Data Subject gets in touch with Raiz Cafés using the contact form the personal data will be stored automatically and will only be used by Raiz Cafés to contact the Data Subject to respond to their request. This personal data will only be processed and maintained as long as it is applicable in the context of the contact initiated by the Data Subject. These personal data will not be used for other purposes or transmitted to third parties.

Rights of Data Subjects

In the context of the use of websites and the services and features made available by Raiz Cafés, Data Holders may, at any time, exercise their data protection and privacy rights, namely: access their personal data; rectify inaccurate or incomplete data; request the deletion of your personal data, if permitted by law; revoke any consent to the collection and processing of data that has been made; request the portability of your data; and limit or oppose the processing of your personal data, under the terms and conditions of the General Regulation on Data Protection and additional applicable legislation.

All requests for data subjects to exercise their data protection and privacy rights must be prepared by them and addressed in writing to Raiz Cafés through the contacts provided in this Policy.

Update of the Privacy Policy In order to permanently ensure compliance with the General Data Protection Regulation and applicable legislation in the area of ​​Data Protection and Privacy, Raiz Cafés may, at any time, readjust or amend this Privacy Policy, these changes being duly published.

Last updated date: 25 / november / 2020

Raiz Cafés

Hand-picked grains
Grains taken care of by Hands.

Raiz Cafés

Family and Sustainable Production

The bee

Its importance  in coffee production


Special Coffees From Brazil South of Minas Gerais

Process Phases

From the south of Minas Gerais
straight to your table


Mark your visit
to our facilities